7-day warranty · Ships across Canada

Edmonton, AB

Ask us anything before you buy

Ring us and you’ll get one of the people who handles the machines — not a script, not a queue. Bring us the awkward questions: what’s really wrong with a unit, whether it’ll do the thing you need, what it costs to get to you.

Give us a call

Fastest way to us, and the best one for anything you want answered now — what’s in stock, whether a machine suits you, what shipping looks like to your address.

+1 (780) 264-4493

We haven’t posted set hours yet, so if you don’t catch us, try again a bit later or send an email and we’ll come back to you.

Send an email

Better for the longer ones: a laptop you’d like us to price, photos of a machine you’re selling, or a question about an order you’ve already placed.

support@elitetechhub.ca

Include the model and, if you’re selling, a couple of photos — it saves a round trip and gets you a straighter answer.

What people usually get in touch about

You’re weighing up a laptop

Tell us what you do with a machine and we’ll tell you straight whether the one you’re looking at handles it — including when it doesn’t.

See what’s in stock

You want to sell yours

Send us the model and roughly what shape it’s in, photos if you have them, and we’ll come back with an offer.

Tell us about your laptop

You’re trading one in

Same thing, except the value comes off the price of your next machine instead of coming back to you as cash.

Start a trade-in

Where we are

Elite Tech Hub

Suite 200 - 9182 34A Avenue NW

Edmonton, AB T6E 5P4

Canada

That’s where we work from. We haven’t posted walk-in hours or a pickup policy yet, so if you’re here in Edmonton and want to sort something out in person, call first and ask — we’d rather that than have you make the trip for nothing.

Not in Edmonton?

Doesn’t matter — we ship anywhere in Canada, and the phone works from everywhere. Call with the machine you’re looking at and we’ll tell you what it takes to get it to your door.

Questions we get asked

What warranty comes with a laptop from Elite Tech Hub?
We cover functional defects on the hardware we sell, so that if something we tested stops working shortly after it reaches you, we put it right. Coverage runs for 7 days from the day the item is delivered to you or collected by you, whichever comes first.
What does the warranty cover?
Functional defects in: the mainboard, the processor, the graphics hardware, memory, storage, the display panel, ports, the keyboard and trackpad, and wireless.
What is not covered?
Accidental damage, drops and liquid, Damage from power surges or non-original chargers, Software you installed, and operating system reinstallation, Damage caused by third-party repair or disassembly, Battery capacity, which degrades with age on any used machine, Cosmetic condition and general wear, and Anything disclosed to you before you bought.
What happens if my laptop develops a fault?
We replace the machine with the same model, or one of equal or greater specification and condition. If we have nothing equivalent, we refund what you paid.
Who pays for shipping on a warranty claim?
You send it to us, and we reimburse that cost when the claim is valid. We always pay for the return leg.